Tracking in in Cockburnspath
Using the Royal mail service you can keep track of your item until it arrives at its destination.
To access this data,you need to enter your reference number into the official post office website and find out the localization of your package.
Where can you find this number?
The reference number contains between 9 and 27 numbers and it will allow you to localize your items along the way into its destination. In case you have lost your ticket, you won't be allowed to track your package online.
In case you have lost your receipt, you will be allowed to use other personal details to try to locate your item by calling the post office, but the online tracking system won't be available.
Depending on the status of the package, there will be different messages you may observe:
- When your item is still in the sender's possession and ready to be picked up. - "We are expecting it"
- "We've got it" - This means that your item is at the Post Office ready to be handled.
- "Your item was posted at the Royal Mail customer service mail" - This message means that your item is in the Royal Post office network and it will include a location.
- "Internal exception occured" - this message appears when there are some system issues. In this case, you should try to log in later and try again.
- When your item is on its way. - "In transit" (It will include a location.)
- "Pending" - This message means that there are possible pending payments or steps to complete before to complete the delivery.
- Once your package is at the local post office near your district. - "Ready for delivery"
- When it has been delivered to its destination. - "Your item was delivered "
- "Retention item" - This means that your item will be delivered on the next working day.
- "We could not retrieve your details" - This message will appear when system issues occur. Try again later.
- "Collected" - The item has been collected from the local post office.